We are a trusted long established family storage business.

4 quick easy steps to get an instant quote and reserve online. (If you  have a Special Offer coupon have the code ready for an even better deal. You will be asked to enter it on step 4.) or give us a call on 07867 960661.

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Reserve Storage

4 Weeks Storage

Go Ahead Reserve : £26.50

Price per week plus vat.

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Special Offer

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Weeks

Minimum contract period is total number of weeks booked at £20 per week. Price reverts to standard weekly rate £25 per week after contracted period ends. Only £15 booking deposit payable at checkout. This will be credited back to your first storage payment.

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vat

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Security Deposit

Security Deposit

£120 only payable on handover.

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Start Date 20 foot unit

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Start Date 20 foot unit long term

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How it works

Congratulations. You have chosen our SPECIAL OFFER "Fill and Forget"  Long Term Storage. Ideal for house mover, going abroad, anyone needing to store cheaply and for a very long time. How it works, Fill it Up on the day, Forget about it we take care of the rest until you are ready to leave, then just make your appointment and Empty it. Saving £12 per week for up to 2 years. Payment for whole period up front by Bank Transfer. Couldn't be cheaper or easier.

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How it works

Congratulations. You have chosen our SPECIAL OFFER Short Term Storage. Pay Daily Ideal for house movers or businesses looking for quick storage for as short as 5 days. How it works, book day and time to fill unit, come down with your photo Id, pay balance, fill the unit, simple. And when you're ready to move out just give us a time when you'll be down between 9am and 3pm. Couldn't be cheaper or easier.

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Select Day and Time to have Unit

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Days

Minimum selectable rental period 5 days.

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vat (1)

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Security Deposit

Security Deposit

£50 only payable on handover.

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Unit Size

Choose your Unit Size and Plan

"PAYG 10"

PAYG 20

SPECIAL OFFER Long Term Storage

Special Offer Short Term Storage

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Start Date

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Weeks

Min Contracted number of weeks

Min 4 weeks, No Max contract. Only £20 booking deposit payable at checkout. This will be credited back to your first regular storage payment.

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Welcome

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Weeks

Min 4 weeks, No Max contract. Only £20 booking deposit payable at checkout. This will be credited back to your first regular storage payment.

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vat

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Security Deposit

Security Deposit

£125 only payable on handover.

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vat

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Security Deposit

Security Deposit

£150 only payable on handover.

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Reserve Storage

4 Weeks Storage

Reserve : £15.00

Reservation Fee (will be credited to storage)

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What would you like to store ?

Describe what you are storing so we may give you a suitable unit.

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4 minimum weeks storage

The final estimated price inc vat is :

Summary

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Total inc vat :
£20 RESERVATION FEE TERMS AND CONDITIONS

A £20 booking deposit is required to secure your unit. This will be credited back to you on your first regular storage payment. Deposits are non refundable should you cancel your reservation. Storage is subject to final approval and availability, following terms and conditions apply.

Moving In Discount Terms: Discounts are part of our "Moving In Offer" and apply to the the first 4 weeks storage. Standard weekly rate applies there after should you stay longer.

SELF STORAGE TERMS AND CONDITIONS

Definitions

1. In these terms and conditions the following words have the following meanings:-
You, your – the customer named in the Schedule

We, us, our – Fortress Self Storage (Bilston) Ltd

Goods – anything that you bring on the site and store in the unit

Unit – the storage unit specified in the Schedule or any alternative storage unit we may specify under condition 13

Commencement Date – the date specified in the Schedule

Site – the premises on which the unit is situated

Access Hours – the hours we permit access to the unit

Prohibited Items – those items specified in condition 10

Deposit – the amount specified in the Schedule

Licence Fees – the amount specified in the schedule 

Due Date – the date specified in the schedule and the corresponding date in each period specified in the Schedule or the previous business day if the due date falls on a Saturday, 

Sunday or public holiday






Your Right to Occupy

2. We permit you but no other person to use the unit in accordance with these term and conditions from the 
Commencement Date until this agreement is terminated. 

Inspection
3. You must inspect the Unit before storing any goods and inform us if you believe it is damaged or unsuitable for your requirements in any way. If you do not so the unit will be 

deemed to be unsuitable for you and in good condition at the Commencement Date.

Access to the Unit by You and by Us

4. You may have access to the Unit at anytime during the Access Hours. No access to the Unit will be permitted outside these hours. We may change the Access Hours at any time without 

giving any prior notice.




5. Only you and persons authorised in writing or accompanied by you will be permitted to have access to the Unit.  You may withdraw any authorisation at any time but the withdrawal 

will not be effective until we receive it in writing. We may ask for proof of identity from you or any other person at any time (although we are not obliged to do so) and we may refuse 

access to any person (including you) who is unable to provide satisfactory proof of identity. 

6. You are responsible for providing a padlock for the Unit and you must ensure that it is locked at all times when you are not in attendance. We will not be responsible for locking 

any unlocked Unit. 

7. You will permit us (and our agents or workmen) to enter the Unit at any time in an emergency and otherwise if we give you not less that three days notice so that we may inspect it 

or carry out repairs, maintenance and alterations to the Unit or any other Unit or part of the site or ensure compliance with these terms and conditions or for any other purpose. 

8. We may enter the Unit at any time without notifying you (and if necessary we may break the lock to gain  entry):-

i. if we believe that the Unit contains Prohibited Items or is being used in breach of those terms and conditions;
ii. if we are required to do so by the Police, Fire Services, Local Authority or by a Court Order or any compliant Authority.
iii. if we believe it is necessary in an emergency;
iv. to obtain access in accordance with conditions 7, 14, 21 and 22;
v. to prevent injury or damage to persons or property; or
vi. if we are of the opinion that any of the above apply, for the purposes of ascertaining this.


Use of the Unit and the Site

9. You warrant that the goods you are storing in the Unit are your own property or the person who owns or has interest in them has given authority to you to store them in the Unit.



10. You may only use the Unit for storage and not for any other purpose. You must not store (and you must not allow any other person to store) any of the following in the Unit:-

i. food or perishable goods unless securely packed so that they are protected from vermin;
ii. birds, fish, animals or any other living creatures;
iii. combustible or flammable materials or liquids such as paint, petrol, oil or cleaning solvents;
iv. explosives, weapons or ammunition;
v. chemicals, radioactive materials, biological agents;
vi. toxic waste, asbestos or other materials of dangerous nature;
vii. any item which emits any fumes, smells or odour;
viii. compressed gases;
ix. pornography
x.     Quad and Motorcross Bikes
Xi.    Car breakers or secondhand car parts
xii.   Bouncy Castles or Marquees

11. You must not (and you must not allow any other person to):-

I. use the Unit to do anything on the Site or in the Unit which may be a nuisance to us or to the uses of any other Unit;
II. do anything on the Site or in the Unit which may invalidate any of our insurance policies (or those of other Unit users) or increase the premiums;
III. use the Unit as offices or living accommodation poste restante or as a home or business address;
IV. spray paint or do any mechanical work of any kind in the Unit.
V. attach anything to the walls, ceiling, floor or doors of the Unit or make any alteration to the Unit;
VI. allow any liquid, substance, smell or odour to escape from the Unit or any noise to be audible or vibration to be felt outside the Unit;
VII. cause any damage to the Unit or any other Unit on the Site or it’s facilities or to the property and possessions of us or any of our other customers and if you cause any damage you 

must (at our option) repair, restore or replace such damaged item or reimburse our costs in making necessary repairs, restoration or replacement;
VIII. cause any obstruction or undue hindrance in any passageway, stairway, service area or other part of the Site and you must at all times exercise courtesy to others in using these 

areas. 

12. You must:-

i. inform us immediately of any damage to the Unit;
ii. comply with the directions or any of our employees or agents at the Site and  any further regulations for use of the Unit which we may issue from time to time


Alternative Unit

13. We may at any time by giving you seven days’ written notice require you to remove your goods from one Unit to another Unit specified by us. The alternative Unit shall be of a 

similar size to the current Unit.

14. Removal of your goods from the current Unit to the alternative Unit will be at your expense. If you do not arrange the removal of your goods to the alternative Unit by the time 

specified in the notice, we may enter the Unit and arrange for the goods to be moved. Any removal arranged by us will be at you risk (except for loss or damage caused wilfully or 

negligently by us or our removal agents) and the removal expenses will be payable by you and we may add them to the Licence Fees.

15. If your goods are moved to an alternative Unit, this Agreement will be varied by the substitution of the alternative Unit number but this Agreement will otherwise continue in full 

force and effect and the Licence Fees will continue to apply to the alternative Unit.

Deposit

16. You must pay us the Deposit when you sign this Agreement. The Deposit will be returned to you (without interest) within 21 days after this Agreement terminates less any amount we 

may deduct to cover:-

I. repairing any damage to the Unit, Site or any other Unit caused by you, your agents or invitee or by the goods stored in the Unit;
II. any unpaid Licence Fees or removal or other charges; or
III. any other obligation to us that you have not discharged in full.



Licence Fees

17. You must pay us the Licence Fees for the minimum period of storage on signature of this agreement an thereafter must pay the Licence Fees on the Due Date. If you do not pay the 

Licence Fees on the Due Date, you will immediately become liable to pay a late payment charge equal to ten percent of the Licence Fees (subject to minimum charge of £5) for each period of 

two weeks or any part of it that the Licence Fees (including any late payment or other charges) remain unpaid after the Due Date.

18. In the event that any cheque or Direct Debit is dishonoured  we may make a further charge of £15 on each occasion that your cheque or Direct Debit is refused, returned, stopped or 

cancelled.

Increases

19. If you do not pay the Licence Fees at any time, by giving you written notice the new Licence Fees shall take effect on the first Due Date occurring not less than four weeks after 

the date of notice.

20. We may alter Our Fees at any time by giving You written notice and the new Fees shall take effect on the first Due Date occurring not less than four weeks after the date of Our 

notice. You may terminate this Agreement without charge at any time before the new Fees take effect by giving notice in accordance with Condition 23 and 24


Non Payment of Licence Fees

21. If you do not pay the Licence Fees on the Due Date or the late payment charge or either, we may exclude you from the Site and from the Unit and we may break the lock on the Unit and 

install a new lock, whether or not we have exercised our right to terminate this Agreement. Exercising our right to exclude you from the Site and the Unit does not affect your obligation to 

pay any unpaid of future Licence Fees or late payment charges.


22. We bring to Your attention that We take the issue of Prompt Payment very seriously and have a right of lien. If any part of the Licence Fees or the late payment charge is 

outstanding one month after the Due Date then we may:-

I. give you written notice either by post, sms text or email that we will remove all the goods in the Unit if you have not paid all outstanding amounts due in full within 72 hours of 

the posting of that notice by us to you at your address, sms text or email as set out in the Schedule;
II. on expiry of the notice in sub-Condition 22 (i), remove all the goods in the Unit to any alternative storage facilities that we may decide without incurring any liability for loss 

of damage to the goods arising from the removal and alternative storage;  
III. charge you full costs of removing the goods from the Unit and alternative storage costs together with any repeated costs if we require to move goods at anytime time afterwards;
IV. sell the goods on your behalf and pass good title to them and use the proceeds of the sale to discharge any outstanding Licence Fees and the other charges due to us. If the proceeds 

of the sale are insufficient to discharge your outstanding liability to us then you will remain liable for the balance and we may take any action we consider necessary to recover the 

outstanding amounts;
V. treat any goods not sold as abandoned and destroy or otherwise dispose of them.

Termination

23. Either you or we may terminate this Agreement by giving no less than seven days written notice ending on any Due Date and termination will take effect from that Due Date. Any 

Licence Fees paid in advance on a rolling Calendar monthly license will be refunded but we may make deductions from them as if they were a Deposit under Condition 16. Any Licence Fees paid 

in advance that forms part of a special offer or extended license agreement great than one calendar month will not be refunded should you wish to terminate your license early.

24. You may not terminate this Agreement if any Licence Fees or other charges are outstanding or if you are otherwise in breach of this Agreement.

25. We may terminate this Agreement immediately by giving you written notice if you are in breach of any term of this Agreement.

On Termination

26. On termination of this Agreement you must remove all goods from the Unit and leave the Unit clean and tidy and in the same condition as at the Commencement Date. We may charge you 

if we have to clean the Unit or dispose of any goods or rubbish left in the Unit or on the Site.

27. We may treat any goods remaining in the Unit after termination as abandoned and may dispose of them in accordance with Condition 21 (iv) and (v).

Insurance

28. We do not insure your goods whilst in the Unit. Storage of goods in the Unit is at your sole risk and you must insure them at their full replacement value. 

Exclusion of Liability

29. We shall not be liable for any loss (including consequential or economic loss) or damage to the goods stored in the Unit, whether or not the loss or damage is due to any act of 

omission, negligence or wilful default by us or by any of our servants or agents or other customers; nor shall we be liable for any consequential or economic loss incurred by you as a 

result of any loss or damage to the goods.

30. Any other representations, conditions, warranties or other terms, whether written or oral, express of implied, statutory or otherwise which are or may be inconsistent with this 

condition are expressly excluded.

31. The exclusion of liability in Condition 27 and 28 does not apply where the damage suffered by you and (you are the consumer as defined in the Unfair Contract Trade Act 1977) is a 

direct result of our negligence of wilful default or that our servants or agents and which causes physical injury to or the death of any person.


Indemnity

32. You will indemnify us and hold us harmless against all claims, demands, liabilities, damages, costs and expenses incurred by us or by any of our servants, agents or other customers 

which arises out of the use of your Unit or the Site by you or any of your servants, agents or invitees or arises out of this Agreement by you.





Notices

33. Any notice given under this agreement must be in writing and may be served by personal delivery, or by pre-paid post. Any notice to you may be sent to the address stated in the 

Schedule or any other address, sms text or email which you notify to us in writing. Notices will be effectively served immediately if served personally, sms text, email or forty-eight hours 

after they have been placed in the post.

Force Majeure

34. We shall not be liable for any loss or damage which you may suffer as a direct or indirect result of our performance of this Agreement being prevented, hindered or delayed by reason 

of any Act of God, riot, strike, lock-out, trade dispute or labour disturbance, accident, break-down of plant or machinery, fire, flood, difficulty in obtaining workmen, material or 

transport, electrical power failures or other circumstances whatsoever outside our control and which affect the provision by us of access to the use of the Unit.



General

35. Any delay by us in exercising any of our rights under this Agreement will not impair our rights or be a waiver of those rights, nor will any partial exercise of any right preclude a 

further exercise of that right.

36. You may not assign any of your rights under this Agreement or part with possession of the Unit to any other person, firm or company.

37. No variation of these terms and conditions will be effective unless expressly accepted in writing by us and signed by one of our directors. None of our employees or agents who is 

not also a director has any authority to vary these terms and conditions on our behalf whether in orally or in writing.

38. Every provision in these terms and conditions is severable and distinct from every other provisional any if at any time one or more of such provisions is or becomes invalid, illegal 

or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected in any way.

39. We collect information about You when You register with Us and throughout the course of this Agreement. This information includes Your personal data ("Your Data") and We process 

Your Data in accordance with the Data Protection Act 1998:-

I. Your Data will be used for the purposes of this Agreement, processing payments, communicating with You and generally maintaining Your account with Us. 
II. We may share Your Data with, and obtain information about You, from credit reference agencies or fraud prevention agencies or trade associations of which We are a member. 
III. We will release Your Data and other account details at any time if We consider in Our sole discretion that such release is appropriate: (a) to comply with the law; (b) to enforce 

this Agreement; (c) for fraud protection and credit risk reduction; (d) for crime prevention or detection purposes; (e) to protect the safety of any person at the Site, or (f) if We 

consider the security of the Unit or its contents, or other units at the Site or their contents may be put at risk. 
IV. In the event that We sell or buy any business or assets, We may disclose Your Data and account details to the prospective seller or buyer of such business or assets or if We or 

substantially all of Our assets are acquired by a third party, Your Data and account details will be one of the transferred assets. 
V. If You agree, We will use Your Data for Our marketing and other like or related purposes, including to provide You with information, products or services that You request from Us 

or which We feel may interest You. If You agree, We shall also pass on Your Data to selected third parties to provide You with information about goods and services which may be of interest 

to You. Your choice with regard to the relevant use of Your Data is indicated in the cover sheet. 
VI. You have the right to request a copy of the information that We hold about You. If You would like a copy of some or all of Your personal information, please email or write to Us at 

the address set out in the cover sheet. We may make a small charge for this service.


40. This Agreement shall be governed by English law and you and we submit to the exclusive jurisdiction of the English courts.  

RESERVE MY STORAGE

RESERVE MY STORAGE

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